JOBEL does not allow you to go to the next page if the required data has not been completed correctly. Make sure all the fields are filled before going on to the next page.
Required input fields are red if they have not been completed. Check that you have all filled in and that the data matches the required format.
For example: Your Fisher Number (PIN) is a 9-digit number. JOBEL will not accept a number with too many or not enough numbers.
For an Ipad or Iphone: Click OK in the right corner of your keyboard.
For an Android phone or Android tablet – click outside the keyboard area.
If you are using a touch screen, drag the page down. If you use a mouse roll down the page by moving the wheel of your mouse.
Fishing data for the current season are located in your closed trips and sent trips. If they are not there, contact the technical support on 1 (833) 5623.
Fishing data older than 2 years are located in your archive. Go to JOBEL main menu by clicking on your username (or the three lines on the top left corner of your screen) and choose “Archives”.
- Check the quality of your internet connection.
- Check that the OS of your device is up to date. If there is an available update do it and try JOBEL again.
- Check the number of web pages opened in your browser. Your internet browser and or your device may tend to slow down if you have more than 3 or 4 internet pages opened.
- JOBEL like all websites and other applications evolves with new technologies. Your device may not meet current standards and may be slower to handle modern applications. Example : iphone4, Ipad older than 4 years.
Click on the blue text “forgot your password” when your JOBEL is locked. You will be taken to an identification page. Fill out the fields and click on “reset my password”. An email will be sent to you to reset your password. You can also contact the JOBEL technical support team on 1 (833) 5623.
JOBEL trip register displays your fishing data of the last 2 years. These can be found in the table “Travel Sent” in the module’s Trip Register.
To access earlier years, go to your archives by clicking on “archives” in your main menu.
To correct the data entered when your trip is open, click on the corresponding page number or the “edit the trip” button when you are on the review page of your trip.
In order for your built-in GPS to work, you must allow the location functions. You need to enable them when you log in to your JOBEL. If you need to change the location permissions, go to your device settings and allow the location for your internet browser. If you have difficulties contact your telecommunications provider or your nearest electronics store. They will be best able to change the settings of your device.
You can create a shortcut to your JOBEL on your home screen. The way to create a shortcut depends on the browser you are using. Ask a friend, the seller of your nearest phone store, or bring your device to a JOBEL technical support agent who will teach you how to do it or call 1 (833) 5623.
You can create a shortcut to your JOBEL on your home screen. The way to create a shortcut depends on the browser you are using. Ask a friend, the seller of your nearest phone store, or bring your device to a JOBEL technical support agent who will teach you how to do it or call 1 (833) 5623.
To correct your closed or sent travel data you must contact your local DFO.
1-Check that you have good internet access to where you are. Your internet access is either by your 3G or 4G cellular subscription, or by terrestrial or satellite WIFI. If you are unsure whether you have an internet subscription at home or on your cell phone, contact your telephone service provider.
2- Make sure your browser is not in private mode. If you are in private mode, disable it. The way to disable private browsing mode is specific to your device model and browser. If you do not know how to disable it yourself, ask a friend, the seller of your nearest phone store, or bring your device to a JOBEL technical support agent who will teach you how to do it or call 1 (833) 5623.
The “new trip” function is inactive if you already have trip opened. Complete your opened trip and close it.
If you still cannot enter new trip contact technical support on 1 (833) 5623.
Check that the OS (operating system) of your device is up to date. You will find the available updates in the “settings” menu of your device. In order for your device to work well it is important to keep it updated.
If you only use your device during the fishing season, check the tablet settings for updates and follow the steps on your device’s screen.
1-Check that you have good internet access where you are. Your internet access is either with your 3G or 4G cellular subscription, or by terrestrial or satellite WIFI. If you are unsure whether you have an internet subscription at home or on your cell phone, contact your telephone service provider.
2- Make sure your browser is not on private mode. If you are in private mode, disable it. The way to disable private browsing mode is specific to your device and browser. If you do not know how to disable it, ask a friend, your nearest phone store, or bring your device to a JOBEL technical support agent who will show you how to do it or call on 1 (833) 5623.
3- Check that the OS (operating system) of your device is up to date. You will usually find the available updates in the “settings” menu of your device. In order for your device to work well it is important to keep it updated. If you only use your device during the fishing season, check the tablet settings for updates and follow the steps on your screen.
4- Make sure you do not have too many open internet pages (tabs) or too many photos, videos or games that slow down the operation of your device.