FAQs Archive - Page 3 of 5

Q: Do I have to use an electronic logbook?

The use of ELOG is mandatory for the 2025 fishing season in Quebec for : Snow crab-all areas Lobster-all areas Herring-all areas Mackerel- all areas Bait fishing Redfish unit 1-shore fleet The use of ELOG is mandatory for the 2025 fishing season for crabs and lobsters fisheries in the Gulf of St. Lawrence : Snow crab in Crab Fishing Areas 12 (18, 25, 26), 12E, 12F, and 19 Lobster in Lobster Fishing Areas 23, 24, 25, and 26 Red fish-Shore fleet all areas. The use of ELOG is mandatory for the 2025 fishing season for crabs and lobsters fisheries in the Maritimes : Snow crab forarea 4X. Rock crab for areas 27,29, 31A, 31B, 32, 34, 35, 36. Red crab for areas 4WX, 5Z. Jonah crab for areas 32, 33, 34, 38. Lobster for areas 38b, 28, 29, 30, 35, 36, 38. The use of ELOG is mandatory for the 2025 fishing season for crabs and lobsters fisheries in Newfoundland and Labrador : Lobster-Shore fleet for all areas. Snow crab for licence holders in the Fulltime and midshore fleet. SRed fish-Shore fleet for all areas.

Q: I want to change language, how to do it?

If you are already registered: choose the language in the JOBEL main menu, otherwise click on «ENG» or «FR» just before the "Register" button above the "Connect" button on the first page of the JOBEL registration site.

Q: A "date conflict" message appears when I fill in my travel details. What should I do?

Check all the "date and time" fields in the trip. If the problem persists, contact JOBEL technical support 418-689-5060 or 1-833-689-5623 or by email support@jobel.ca

Q: How do I get back to the modules page?

Click on the main menu and choose "My modules". On a smartphone, the main menu is symbolized by 3 horizontal gray bars at the top left of your screen. On a tablet or computer, click on “Welcome first name /surname”.

Q: I cannot reach the company offering the incoming call service, what should I fill in the Hail In number section?

Enter zero in the "Hail In number" field then click on the comment bubble to mention that you have not been able to reach the company.

Q: Do I have to create a trip when I go at sea?

Check you licence conditions as it should be indicated when you must create a trip with your elog.

Q: I have a new boat, how do I save this information in JOBEL?

On the “Trip register” page, click on “Edit settings” (top right of the page) and make changes in the “Boat name” and “Boat registration number (NEB)” fields and click on “Save” at the bottom of the page.

Q: How to update my profile?

Click on the main menu, choose "My profile", make the necessary changes and click on "Save" at the bottom of the page. On a smartphone, the main menu is symbolized by 3 horizontal gray bars at the top left of your screen. On a tablet or computer, click on “Welcome first name/surname”.