For your device's built-in GPS to work, you need to authorise the location functions. You can consult our Activate GPS visual guide at jobel.ca/step-by-step. You can also contact our technical support team at 418 689-5060 1(833)689-5623.

FAQs Archive - Page 5 of 5

Q: I can't remember my password?

Click on the blue text "forgot password". You will be taken to an identification page. Fill in the fields and click on "reset my password". An email will be sent to you to reset your password. You can also contact our technical support service on 1(418) 689-5060, who will help you reset your password.

Q: I want to correct the data in my open trip?

To correct the data entered when your trip is open, click on the number of the corresponding page or on the "edit trip" button when you are on the trip review page. Correct the data you wish to change.

Q: I want to put JOBEL on my home screen?

You can create a shortcut to your JOBEL on your home screen. How to create a shortcut depends on the browser you are using. Consult our visual guide Set up JOBEL at jobel.ca/step-by-step. You can also contact our technical support team at 418 689-5060 1(833)689-5623.

Q: I want to correct a closed or sent trip?

To correct your closed or dispatched travel details you should contact your local DFO.

Q: How do I change the information in the settings of my fishing module?

Consult our visual guide Complete settings on jobel.ca/step-by-step. You can also call our technical support at 418 689-5060 or 1(833)689-5623.

Q: I can't open a new trip

The « New trip » function is inactive if you already have an open trip. Complete your open trip then close it. If you are still unable to enter a new trip, contact technical support at 418 689-5060 ou 1(833) 689-5623.

FAQs

I can’t remember my password?

I want to correct the data in my open trip?

My GPS doesn’t work?

I want to put JOBEL on my home screen?

I want to correct a closed or sent trip?

How do I change the information in the settings of my fishing module?

I can’t open a new trip